In this role you will have a vital role in maintaining high client satisfaction and ensuring the seamless processing of customer orders within a fast-paced business environment. In exchange, you will become a part of a proactive and well-established team, with a shared customer-oriented focus.

Job Title: Order Management Agent

Salary: Up to £30,000

Location: Frimley, with hybrid working

Responsibilities:

Managing orders from initiation to delivery set up
Coordinating installation activities with external partners
Ensuring prompt order processing, including invoicing, quotations, part orders, and returns
Collaborating with internal supply chain and logistics teams to uphold client satisfaction
Establishing new customer accounts and managing billing information
Organising routine and on-demand maintenance visits
Monitoring post-sales support to meet service level agreements (SLAs)

Skills and Experience:

Proficiency in order processing and management systems
Familiarity with supply chain and parts procedures
Customer oriented
Exceptional attention to detail
Preferred experience with SAP or SalesforceHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK