Job Opportunity: 3rd Line EngineerAn experienced 3rd Line Engineer position has become available to join a thriving IT solutions provider that specialises in delivering advanced managed IT services and bespoke support to a diverse range of clients.As the 3rd Line Engineer you will have a unique opportunity to work hands-on with various organisations, resolving complex technical issues, implementing IT projects, and ensuring robust, secure IT systems.  The skills and experience required for the 3rd Line Engineer position include:

• A proven history of working within an MSP environment with strong on-site and remote technical support expertise.
• Advanced skills in Microsoft 365, Windows Server, networking (LAN/WAN, VPNs, VLANs, firewalls), virtualisation (Hyper-V), and IT security frameworks.
• Proven ability to diagnose and resolve complex technical issues.
• Excellent written and verbal communication, with the ability to explain technical concepts in simple terms.
• A passion for delivering outstanding service to a diverse client base.
• Microsoft certifications and familiarity with ITIL or similar frameworks are a plus.

  Location: New Barnet, HertfordshireContract: Full-time, PermanentSalary: Up to £45,000 per annum (dependent on experience)Working Arrangements: On-site, 5 days per week  This is an exciting opportunity to join a forward-thinking IT solutions provider as a 3rd Line Engineer that places a strong emphasis on teamwork and customer satisfaction.If you’re ready to bring your expertise to a role where your skills will make a real impact, we’d love to hear from you.If you’d like to know more about the 3rd Line Engineer position, then please reach out!#LI-MO1