Mortgage Administrator looking for your next challenge?Would you like to work with an award-winning family run business, that prides themselves on their customer centric approach?With exceptional incentives packages, individual and team recognition, the company are privileged to have brought together of over 400 skilled professionals, with over 25% of the team remaining with the company for 10 years or more.The Mortgage Administrator roleAs the mortgage administrator for the brokerage you will a key member of the team and influential in the on-going success and excellent reputation of the business. You'll play a vital role in assisting both clients and advisers, ensuring a seamless mortgage and protection process, with a focus on delivering exceptional service, maintaining compliance standard.Mortgage Administrator key responsibilities.

• Engage with clients, lenders, solicitors & advisers, addressing queries, offering guidance on the mortgage process, and providing excellent customer service.
• Obtain necessary documentation and information for lenders, ensuring compliance and uploading documents to lender portals.
• Problem solving skills - proactively liaising with BDMs & solicitors to resolve problems in a timely manner.
• Manage Mortgage & Protection administration from start to finish.
• Maintain a clean and reflective company pipeline.
• Demonstrate the ability to follow processes effectively.
• Consistently achieve and exceed targets, driving success for both yourself and the team.

Mortgage Administrator Package

• Office based in Leeds
• Salary £24k
• Company and Industry events
• Career progression

Mortgage Administrator desired skills and experience

• Experienced Mortgage administrator
• Strong attention to detail and excellent organisational skills.
• Exceptional time management and phone manner.
• Ability to work under pressure and manage multiple priorities.
• Knowledge of mortgage processes and regulations.
• Great computer skills.
• Experience uploading documentation to lender portals.
• Exceptional customer service skills.

Think that this role is right for you?Contact us to arrange a call, we’d love