We are thrilled to be supporting an international eduication-related membership nfp to recruit a new Head of Membership for a 12-month maternity cover.

This is a fantastic opportunity to gain experience in a global organisation, working closely in partnership with the team in Washington on a wide variety of exciting projects.

Salary: £47,000

Contract: 12 months FTC

Start Date: 6th May 2025

Hybrid 3 days in London office / 2 from home

Address: 4th Floor, The Bengal Wing, 9A Devonshire Square, London, EC2M 4YN

JD and benefits attached.

Our client is a regional division of a global nonprofit association, dedicated to supporting educational institutions in their efforts related to alumni relations, communications, development, marketing, and advancement services. Our client serves universities, colleges, schools, and related organisations across Europe, providing resources such as professional development programs, conferences, networking opportunities, and research to enhance their advancement efforts.

As Head of Membership your main objectives for the year will include:

Line management of a team of 2.Supporting the new Director of Membership and Engagement in establishing the team.Playing a key role in the review and redesign of the membership fees for the region.Collaborating with global teams to review Graduate Trainee Programme.Managing an audit of membership data.Reviewing the onboarding process and member journey.Essential Criteria:

Extensive experience within membership management.Experience of managing a team, budgets and targets.Excellent relationship-building, member services and member engagement skills.Ability to understand and work with people of a variety of different cultures.Flexibility to travel, UK and Internationally, including the occasional weekend for conferences.Our client is looking to interview as soon as later next week, so if you are curious to find out more details please get in touch asap by submitting your cv.