Role: IT Support EngineerLocation: StamfordSalary:£30,000

Are you ready to take your IT skills to the next level? Join our dynamic team at [Your Solicitor Firm Name], where technology meets exceptional service. We're looking for an IT Support Engineer to support our growing firm and ensure our systems run seamlessly.

The Role:Based at our Stamford office, you'll play a key role in maintaining and enhancing our IT infrastructure across all locations. This is a hands-on role that involves on-site support and occasional travel between offices, so you'll need a valid driving license and a business-insured vehicle.

What You'll Do:

• Provide friendly, professional IT support to all staff.
• Troubleshoot and resolve IT issues, both remotely and in person.
• Install and maintain hardware, software, and servers.
• Develop and implement IT infrastructure improvements.
• Perform proactive maintenance for desktops and servers.
• Research and apply new technologies to enhance our systems.
• Handle advanced troubleshooting and technical challenges.
• Create user-friendly support documentation and deliver training.
• Assist in the overall management of our IT systems.

Your Skills and Experience:

• Essential: Maths Level 2, English Level 2, and either a computing degree, relevant higher education qualification, or industry experience.
• Strong knowledge of Windows 11, Windows Server 2016/19/22, Hyper-V, Active Directory, Microsoft 365/Exchange, and Azure.
• Experience with wired and wireless networking, including TCP/IP troubleshooting.
• Excellent communication and organizational skills.

Desirable

• Industry certifications like CompTIA A+.
• Familiarity with Microsoft Entra, Intune, and legal software such as SOS/Visualfiles.

Your Attributes:

• A flexible, adaptable, and team-oriented mindset.
• Friendly, approachable, and professional demeanor.
• Ability to stay calm under pressure and meet deadlines.
• A sense of humor is always a plus!

Location: Stamford (with travel to other offices).Hours: 9:00 am - 5:15 pm (36.25 hours per week).

Interested? Apply Today!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.