We are currently recruiting permanent Customer Service Representative to cover a Spanish helpline for an established client based in Newport.

The vacancy is a full time, permanent position with a starting salary of £24,000.

The candidate will be based in Newport. The work hours would be 8-4 or 9-5 on a rota basis, Monday to Thursday and 8 to 4 on the Fridays.

The role would really suit a keen problem solver, with attention to detail and could prioritise workload tasks. 

Duties

• covering multiple language helplines
• processing orders
• arranging deliveries
• invoicing
• providing technical support.

Experience and Competence

Essential

• native Spanish speaker, as Spanish fluency, both written and verbal is essential. 
• The role will also be covering some UK calls so fluent in English is also needed.
• It would be a big advantage if you could also speak French, but this is not essential.