Company: THE CAVENDISH LONDON
Job Type: Permanent , Full Time
Salary: £24600.00 annually
We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Front Office Assistant.
As a Front Office Assistant you will:
- Be highly courteous and give our guests a memorable welcome and lasting impression
- Provide exceptional service by demonstrating full knowledge of our products, services and facilities
- Ensure that the daily task list is completed effectively
- Work collaboratively with your colleagues to deliver captivating experiences
- Take initiative in accommodating our guests needs in a resourceful manner
Successful Front Office Assistants have:
- Excellent guest engagement skills
- An ability to bring the guest experience to life throughout the hotel
- Willingness to learn and work with IT systems quickly
- The ability to communicate and organize yourself in line with different guest expectations
- A good command of English is essential, a second language is advantageous
In return, we offer:
- Genuine career opportunities within our business
- Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
- Employee recognition scheme through guests and fellow team members
- Refer a Friend bonus
- Employee stay rates throughout Europe (after passing probation)
- A PERKBOX subscription with benefits, retail discounts and savings available from your first day
- Staff incentives when you and the team perform!
- Employee Assistance Programme
- A daily travel allowance for every day you come to work
- Team meals when on duty
About us:
Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel, boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London.
The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott''s portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.
Required skills: Time Management, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Communication Skills, Problem Solving
Role: Front Office Assistant
Job Type: Permanent , Full Time
Location: London,
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