Job Title: Customer Service Advisor

Location: Banbury, close to the M40

Job Type: Full-time, Permanent

Working Hours: Monday to Friday, 8:30 AM - 5:00 PM

Salary: £26,000 DOE

Our client are a company located conveniently near the M40 in Banbury. Their team is committed to delivering exceptional service and support to their customers. They offer a dynamic and supportive work environment where no two days are the same.

Job Description: We are seeking a dedicated Customer Service Advisor to join our clients busy and varied team. This role is perfect for someone with solid previous office-based customer service experience who thrives in an ever-changing environment.

Key responsibilities include:

* Handling customer inquiries via phone, email, and chat

* Resolving customer issues and complaints efficiently

* Providing detailed product information and guidance

* Processing orders and managing customer accounts

* Coordinating with suppliers and participating in production meetings

* Performing administrative tasks and maintaining accurate records

Requirements:

* Proven office-based customer service experience

* Excellent communication skills, both written and verbal

* Strong PC skills, including proficiency in Word, Excel, and Teams

* Ability to work well under pressure and adapt to changing situations

* Strong organisational and multitasking abilities

Benefits:

* Competitive salary of £26,000 DOE

* Comprehensive training and development programs

* Friendly and supportive team environment

* Opportunities for career advancement

* Convenient location with easy access to the M40

If you are interested in this role, why wait... APPLY NOW