PURPOSE OF THE JOB

NOTE: This is a 12 months fixed term job and it is NOT hybrid. Work is expected to be delivered on site and in the office.

• To provide a proactive and customer focused housing management service across a designated area and to ensure that the Council fulfils its legal and contractual obligations to tenants and leaseholders.

To act as a regular and visible presence on estates, taking action to make sure estates are safe and well maintained and provide advice, information and reports on any housing management matter.

To support the Liveability Team deliver the Vulnerable Residents Offer.

To lead on the liaison with Homes for Lambeth on their patch; ensuring that development, construction and tenant engagement work do not impact negatively on the council’s reputation and landlord/tenant relationship

Experience of managing complex casework and following through successfully

Demonstrable experience of supervisory responsibility, on the training and checking of quality of work.