Account Manager - £35,000-£40,000 + Annual Bonus + Private Medical + 33 Days Holiday + Career Progression + Early Finish Fridays + Flexible Working + Market Leader + Benefits!
The Company
Our client are a market leading manufacturer who operate on a global basis. Due to continued expansion they have an excellent opportunity to join their business as an Account Manager.
There is a clear path for future growth & expansion of the team. This is an excellent opportunity to further your career in a long-term relationship focused Account Management role.
The Role
Reporting into the Senior Business Manager, the Account Manager will project manage contracts with key customers. Understand customer requirements including specification, volumes, schedule and material requirements. Liaise with external and internal stakeholders, customers and suppliers. Build robust relationships to ensure effective management of the contract.
Main duties include:
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Effective communication with the customer and proactive management of any issues.
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To develop long term relationships and service offerings through opportunity-based initiatives.
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Develop and maintain key relationships with at multiple levels with the customer.
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Lead regular contract and performance reviews with the customer to monitor service performance together with the production of KPI's, meeting minutes and proactive management of actions.
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Initiate and lead improvement initiatives.
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To learn and understand the technical, operational and material requirements for bogie overhauls.
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Manage team members and develop their skills and capability.
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To work closely with other members of the Contracts Management team and support as required.
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Ensuring the timely availability of all required materials.
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Facilitation of both Incoming and outgoing logistics of the rolling stock
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Ensure transactional processes are completed in a timely manner.
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To drive the use of the company ERP system at all levels ensuring system inputs are maintained.
What We Are Looking For
The Account Manager will ideally have experience within a fast paced engineering/manufacturing environment. You should have the following skills/experience:
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Ability to manage large scale customer accounts and build long-stand relationships.
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A strong communicator both face-to-face and remotely.
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Intermediate Microsoft Office skills, PowerPoint and Excel
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Experience in similar customer facing role.
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As UK travel is a requirement a full driving licence is required.
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Project Management experience qualification (PRINCE 2) would be a bonus but not essential
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Understanding of lean principles would be a bonus but not essential.
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Commercial awareness
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Planning, organisation and decision-making skills
What is On Offer
The Account Manager will receive a competitive basic salary of £35,000-£40,000 (DOE) plus the opportunity to join a hugely successful & growing business. You will also get the following benefits:
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Private Medical insurance
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Annual Bonus
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Career progression
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Early finish Fridays
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33 Days Holiday (including bank holidays)
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5% pension contribution,
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Flexible Working
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Ability to purchase extra holidays