Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London
We are looking for a passionate and energetic Rooftop Waiter to join our dynamic team at Kaso. As a Rooftop Waiter, you will be responsible for providing an outstanding guest experience, from taking orders to serving drinks and food, while ensuring that our guests have a memorable time. If you thrive in a fast-paced environment, love engaging with people, and have a passion for hospitality, this could be the perfect role for you.
Key Responsibilities:
Provide exceptional service to all guests, ensuring their needs are met with a warm and friendly approach.
Accurately take and deliver food and drink orders, providing recommendations and upselling where appropriate.
Work closely with the bar and kitchen teams to ensure a smooth and efficient service.
Keep the rooftop area tidy and organised, setting up tables and clearing them efficiently while maintaining the bar's stylish presentation.
Stay up-to-date with the menu, daily specials, and cocktail offerings to answer any guest questions and enhance their experience.
Handle guest feedback professionally and promptly, resolving any issues to ensure a positive outcome.
Salary: £11.90 p/h plus tronc
This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:
- Competitive annual salary
- Guest experience including dinner and drinks
- 6 complimentary nights a year at any Lore Group hotel
- Lore Group Employee & Immediate Family Rates
- Lore Group Friend and Family Rates
- 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
- 50% discount in Lore Group restaurants and bars
- Contribution towards Health Cash Plan
- Life Assurance
- Length of service incentives (additional holiday)
- Bespoke training programmes
- Free meals on duty
- Incentives such as Ride-to-Work and season ticket loan
- Quarterly employee award ceremony and company staff parties
- Employee assistance programme