Location: Watford
Salary: £24,000 + Generous bonus scheme (OTE £28,000 +)

Summary:
At Bis Henderson, we are looking for an Operations Co-Ordinator to join a Global Logistics and Supply Provider. The role focuses on liaising with customers, suppliers and freight forwarders to ensure orders are completed within customer set time-frames. You will need to expedite orders in order to keep delays to a minimum as well as investigate and resolve and discrepancies that may occur throughout the process. The ideal candidate will have prior experience in a customer service focused position, with order processing and order expediting responsibilities. They will also need to have excellent communication skills, and strong attention to detail.

Key Responsibilities:

Ensuring suppliers have processed purchase orders
Expediting orders to reduce lead times where possible, keeping any delays to a minimum
Reviewing all supplier provided documentation to ensure their compliance
Liaising with clients, keeping them updated on the progress of their orders
Investigating and resolving any discrepancies that may occur or are reported by the customer
Maintain close communications and develop relationships with freight forwarders, suppliers and customers
Experience:

Prior experience in a customer service focused position, with order processing and order expediting responsibilities
Strong attention to detail and investigative mindset, able to notice and resolve discrepancies
Knowledge and confident usage of MS Office Suite, including Excel, Word and Outlook
Experience working within the Supply Chain industry, speaking with suppliers and customers would be highly advantageous
Excellent communication skills, both written and verbalProcessing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role