About us

The Chancery Rosewood will welcome guests into a world of enriching experiences and unforgettable moments where they will feel inspired and elevated from the everyday. We will inject new energy into London's scene where our associates will be the centre of our success. Opening in 2025

About Rosewood

Rosewood Hotel Group is one of the world's leading global lifestyle and hospitality management groups. Our group's foundation is a commitment to "Relationship Hospitality" - a belief that true hospitality springs from the nurturing and building of strong and lasting relationships with fellow associates, guests, partners and the communities in which our hotels operate. By doing so, we strive to become the industry leader in delivering the true meaning of hospitality.

About the Role

Manage and lead the wine programme across all areas of the hotel. Working closely with the Director of Bars and the Director of Food & Beverage and other members of the leadership team to establish a dynamic wine offering. This role will oversee and ensure excellence in all aspects of staff, service, guest and greater community engagement with wine/beverage as it pertains to The Chancery Rosewood.

Key Responsibilities

• Work with the marketing team to promote the wine program through social media, events, and promotional materials.
• Monitor and assess wine quality and service standards, ensuring consistency and excellence throughout the dining experience.
• Develop and manage the wine program budget, ensuring profitability while maintaining quality.
• Stay updated on industry trends, emerging wines, and competitor offerings to keep the wine program innovative and competitive.
• Build and maintain strong relationships with wine suppliers and distributors to ensure the best selection and pricing.
• Plan and execute wine tastings, dinners, and special events that showcase the wine program and attract guests.
• Interact with guests to provide personalised wine recommendations and enhance their dining experience.
• Oversee wine inventory, including ordering, storage, and stock rotation, to maintain quality and minimise waste.
• Conduct regular training sessions for the team on wine knowledge, service techniques, and food pairings to elevate the overall guest experience.
• Curate and continuously enhance the wine list, ensuring a diverse selection that aligns with the hotel's culinary offerings and guest preferences.
• Develop and implement standard operating procedures to optimise efficiency and the quality of service.
• Responsible for Communicating on a regular basis on the performance of the wine programming, successes, concerns, any issues and support needs
• To ensure that all stocks and supplies are requested in time, and that correct stock levels are maintained and stored under optimum conditions.
• Complies and adheres to the Rosewood company policies.
• Takes on other tasks in addition of the ones stated, in a reasonable framework.
• Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel's own operations remain competitive and cutting edge.
• Collaborate with the management team to develop and implement marketing initiatives, promotions, and special events to drive customer traffic and revenue.
• Is a "brand ambassador" at all times and ensures brand integrity and clarity are always maintained.
• Models the company's culture, vision, mission and core values at all times.

About you

• Minimum of 3 years in the wine industry, preferably in fine dining or luxury hospitality
• Completion of recognised wine education programs (e.g., WSET, Court of Master Sommeliers).
• Excellent communication and training abilities
• A genuine enthusiasm for wine and commitment to continuous learning about industry trends.
• Preferably you'll have had expose of experience of being part of a pre-opening team.
• Demonstrate Rosewoods core values and truly be able to share and express your passion for your industry.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modelling inclusive behaviours.