HR Systems and Data Analyst

London or Birmingham

£42000

Chiltern Railways, a subsidiary of Arriva UK Trains, operates mainline train services from London Marylebone to Birmingham, as well as other regional routes. Known for our commitment to customer service, punctuality, and innovation, we pride ourselves on delivering a reliable and comfortable travel experience. Our mission is to provide exceptional service and ensure the safety and satisfaction of our passengers at all times.

Are you an experienced HR Systems and Data professional ready to make a real impact? Chiltern Railways is looking for a proactive and innovative HR Systems and Data Analyst to manage, develop, and support our HR information systems. In this role, you'll provide vital workforce insights, champion system improvements, and ensure compliance with data security and GDPR standards.

Your Key Responsibilities:

HR Systems Management

• Drive the development and integration of HR systems, offering training and guidance to stakeholders.
• Maximise system utilisation through automation and efficient process management (e.g., pay awards, increments).
• Lead on upgrades, module changes, and system testing to ensure seamless implementation.
• Ensure system security and compliance with GDPR and other regulations.

Data Analytics and Reporting

• Produce and interpret accurate and timely workforce reports and KPIs.
• Provide insights on trends in areas like retention, absence, and appraisals.
• Identify and address information gaps, offering actionable recommendations.
• Support business planning by generating data for surveys and regulatory reporting.

General HR Support

• Act as a superuser for iTrent, PowerBI, and Empactis, troubleshooting issues and empowering others through training.
• Respond to HR-related inquiries with professionalism and confidentiality.
• Innovate and recommend improvements to HR processes and data presentation.

What We're Looking For:

• Essential:
  • 2+ years' experience with iTrent and Business Objects.
  • Expertise in PowerBI, Excel (pivot tables, VLOOKUPs), and data analysis.
  • Proven track record as a system superuser and first point of contact.
  • Strong data management and reporting skills.
• Desirable:
  • Familiarity with Empactis.
  • Experience with audits and improvement planning.
• Skills and Attributes:
  • Innovative, detail-oriented, and proactive.
  • Able to manage multiple deadlines and adapt to fluctuating workloads.
  • Strong communicator with training and presentation experience.

At Chiltern, we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.

Our benefits include.

We offer a competitive salary and benefits package, a culture of respect, challenge and innovation - with excellent opportunities for growth and development.

• All active staff and their eligible partners/dependants are entitled to free standard class leisure travel on Chiltern Railways, Cross Country, Arriva Rail London, Grand Central.
• Active staff are also entitled to residential and duty standard class travel on all of the above services
• Defined Benefit Pension Plan
• Arriva Village - access to online benefits and discounts
• Cycle to Work Scheme
• Employee Assistance Plan
• Physio Line - We offer complementary 24-hour physio for everyone
• Health Shield - Health Shield provides an affordable healthcare cash plan offering a wide variety of benefits including dental, optical, and physiotherapy
• Eye Care - You're entitled to free eye tests and if you need glasses for computer use we will pay up to £80.00 towards your lenses and frames
• We offer 25 days annual leave as well as statutory holidays
• Flexible working
• Support - Peer Support, Samaritans, and Railway Chaplain