Reporting to: CEO

Location: Brentford 100% Office-Based

Hours: Monday to Friday, 9am - 5:30pm

Salary: Competitive + Discretionary Annual Bonus + Additional Benefits

Benefits: Gym on site, all-inclusive kitchen (lunch provided), discretionary annual bonus, exciting growth opportunities.

About the Role:We are looking for a highly organized, commercially astute Individual to support the business owner of a dynamic and growing group of companies within the IT and Telecoms arena. This is an exciting new role due to business growth, where you will become the right-hand person to the owner, ensuring the smooth running of operations across four companies.As the Directors Support Chief of Staff you will act as the eyes and ears of the business in the owner's absence, liaising with key stakeholders including CEOs of clients. This role requires someone with excellent communication skills, a natural problem-solver who can juggle multiple tasks, and ensure critical deadlines are met.You will be responsible for a variety of tasks, including executive-level reporting, managing complex Excel functions (VLOOKUP, pivot tables, etc.), overseeing HR matters with the support of an outsourced HR consultancy, and coordinating corporate and team hospitality events.Key Responsibilities:
· Serve as the primary point of contact for the business owner, ensuring smooth communication and operations across multiple companies.
· Provide high-level administrative support, including diary management, travel arrangements, meeting coordination, and project management.
· Liaise with clients, including CEOs and other senior leaders, ensuring the business owner’s key relationships are managed effectively.
· Handle advanced Excel tasks including data analysis, VLOOKUPs, pivot tables, and financial reporting.
· Coordinate corporate and team events, including hospitality and off-site functions.
· Oversee day-to-day HR matters with the support of an external HR consultancy.
· Manage office administration and assist in office management tasks.
· Be commercially aware, able to anticipate needs, and contribute to business growth.
· Ensure key deadlines and timescales are met, driving the team forward.
· Use systems including Salesforce, SAP, and ZenDesk for customer management and internal operations.Requirements:
· Proven experience as within Business Operations, ideally within a fast-paced, entrepreneurial environment.
· Commercially astute with strong business acumen.
· Advanced Excel skills, including VLOOKUPs and pivot tables.
· Experience using systems such as Salesforce, SAP, and ZenDesk.
· Excellent communication and interpersonal skills, able to liaise with senior executives and stakeholders.
· Highly organized with the ability to multitask and prioritize effectively.
· A proactive problem-solver with a can-do attitude.
· Strong attention to detail and ability to manage multiple projects at once.
· Full driving license (due to occasional site visits).
· Experience with HR processes is a plus, with the support of an external HR consultancy.This is a fantastic opportunity to join a growing business with ambitious plans for the future. In addition to a competitive salary, you will have access to on-site gym facilities, an all-inclusive kitchen, and a discretionary annual bonus based on performance. You'll be joining a fast-paced, supportive team and have the opportunity to play a pivotal role in the success of the business.If you're an experienced Operations or Office Manager who thrives in a busy environment and is looking for your next challenge, we want to hear from you!

Please note:As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.