Working Hours:

• Monday to Thursday: 8:30 AM - 5:00 PM (1-hour lunch)
• Friday: 8:30 AM - 4:30 PM (0.5-hour lunch)

Job Description:

We are seeking a detail-oriented and proactive Credit Controller to join a team based in Stourbridge. The ideal candidate will have a strong background in credit control and invoicing, excellent organizational skills, and the ability to manage multiple tasks efficiently.

Key Responsibilities:

• Daily Invoicing: Manage a high volume of daily invoicing accurately and efficiently.
• New Accounts and Credit Checks: Set up new customer accounts, perform credit checks, and ensure all necessary documentation is completed.
• Credit Insurers: Liaise with credit insurers, renew monthly accounts, and manage relationships effectively.
• Customer Invoicing Queries: Resolve customer invoicing queries promptly and maintain high levels of customer satisfaction.
• Export Invoicing and Procedures: Handle export invoicing and ensure compliance with relevant procedures and regulations.
• Proformas: Prepare proforma invoices for customers without a credit account.
• Credit Control: Chase overdue invoices, send copies, and manage the debt collection process.
• Debt Collection: Put customers into debt collection and coordinate with credit insurers when payments are not received.

Qualifications and Skills:

• Previous experience in a similar credit control or invoicing role.
• Strong knowledge of credit control processes and financial regulations.
• Excellent communication and interpersonal skills.
• High attention to detail and strong organizational skills.
• Proficiency in Microsoft Office, especially Excel.
• Ability to work independently and as part of a team.
• Experience with export invoicing and procedures is advantageous.
• Problem-solving skills and the ability to handle challenging situations professionally.

Benefits:

• Competitive salary up to £25,000 per annum.
• Regular working hours with an early finish on Fridays.
• Opportunity to work in a dynamic and supportive environment.
• On-site parking available.

Application Process:

If you are a motivated and experienced Credit Controller looking for a new challenge, please submit your CV detailing your relevant experience and why you are the ideal candidate for this role.