IT Support Engineer

Location: Reading

Salary: Up to £30,000 per annum DOE

Benefits:

* Competitive salary.* Career development opportunities.* Relevant certifications paid for Annually!* Pension scheme and health insurance.* Flexible working hours.* Employee discounts.* Supportive work environment.

Are you passionate about IT and looking to kickstart your career in a dynamic environment? We are seeking an enthusiastic IT Support Engineer to join our team.

Responsibilities:

* Provide technical support to users via phone, email, and in person.* Troubleshoot hardware, software, and network issues.* Install, configure, and maintain IT systems and applications, including Windows and macOS operating systems, Active Directory, Office 365, VMware, Cisco technologies, and Veeam backup solutions.* Assist with IT projects and upgrades.* Maintain accurate records of support requests and resolutions.* Collaborate with team members to improve IT processes.

Essential Skills:

* Strong communication and customer service skills.* Solid understanding of IT hardware, software, and networking concepts.* Experience with relevant technologies.* Ability to prioritize and manage multiple tasks effectively.* Problem-solving skills with a proactive approach.* Relevant IT certifications desirable.

Apply now by sending your CV to !