We are working with a commercial dealership based in Leicester, they are in need of a Works Control Support to join their team. Please see the job description below -

Works Control Support - Leicester

Working Hours

8:00am - 5:00pm, Monday to Friday

42.5 Basic Weekly Hours

Main Duties and Responsibilities

* Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.

* Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.

* Answering the telephone & dealing with customer enquiries.

* Dealing with customer enquiries on the Service Reception counter.

* Managing the team of technicians.

* Managing the shifts work load in accordance with customer expectations.

* Create an accurate hand-over data sheet for the following day's early service shift controller.

* Locking up the site, and setting the alarm system at the end of each shift.

* Organisation skills

* IT Literate

* Experience warranty

* Costing retail cards

* Use of ADP advantageous

Employee Benefits

* Increased holiday entitlement with length of service.

* Recruitment incentive awards.

* Healthcare scheme.

* Cycle to work scheme.

If you are interested in this position then apply today