Are you organised, detail-oriented, and passionate about providing excellent service? We’re seeking a Customer Service Co-Ordinator for a fast-paced company to efficiently manage preparation of products to dispatch to both internal teams and customers.

Key Responsibilities:

• Professionally fulfill the needs of internal and external customers, ensuring a high standard of service
• Log, prepare, and coordinate requests with precision
• Monitor stock levels and liaise with the department for stock replenishment
• Create delivery notes using the company’s internal accounts system
• Manage couriers to arrange sample deliveries within the UK and internationally
• Coordinate air freight for international dispatches
• Keep the business updated on new product arrivals
• Carry out any additional tasks relevant to stock management
• Maintain compliance with health and safety regulations, actively promoting all company policies and procedures

Skills & Experience Required:

• Exceptional attention to detail with a commitment to accuracy
• Proficiency in Microsoft Office and strong literacy, numeracy, and analytical skills
• Excellent organisational and interpersonal skills for effective communication across departments and with external partners
• Determination to see tasks through to completion to a high standard
• Valid UK driving license

Special Considerations:

• Manual handling and working at low temperatures
• Occasional lone working with risk assessment

If you are a tenacious, service-driven professional ready to make a difference in a dynamic environment, apply today!

Job Type: Full-time

Pay: £23000-£26,000.00 per year