Job Title: Customer Service Executive

Location: Bishops Stortford

Contract Details: Permanent, Full Time

Salary: £25,000

Hours: Monday to Friday, 8:30am to 5:30pm

About Our Client:

Our client is a leading organisation in the Pharmaceutical & Health Distribution industry. With over two decades of experience, they provide end-to-end distribution services and market insights to a wide range of clients, including wholesalers, pharmacies, GP surgeries, and hospitals. They are dedicated to delivering exceptional service and value to their customers.

Benefits & Perks:

Opportunities for career progression
On-site parking
25 days holiday + 'Birthday Club'
Company socials
To be part of an exciting & growing company with a great teamResponsibilities:

As a Customer Service Executive, you will be responsible for:

Managing and resolving customer queries, including complaints, delivery, and picking errors
Being the first point of contact for incoming calls
Collaborating with various departments
Processing orders
Following procedures for each task and process, including logging, processing, and progress checking inquiries
Handling varied department administration tasksEssential (Knowledge, Skills, Qualifications, Experience):

Previous experience in a customer service role
Strong computer skills with excellent verbal and written communication abilities
Ability to thrive in a fast-paced, occasionally pressured environment
Capable of working independently as well as part of a team
Confident and innovative approach to work
Attention to detail and high levels of accuracyHow to apply:

If you're passionate about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website