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Date Added: Mon 11/11/2024

Dutch-Speaking Customer Care Advisor

London, UK
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Company: TEAM JOBS

Job Type: Hourly

Salary: Up to £11.80 per hour

TeamJobs are looking for a Dutch-speaking Customer Care Advisor!

Location: Head Office in Canary Wharf, London (Hybrid options available)

Salary/Rate: £11.80ph

Hours: Full-time, 37.5 hours per week


Key Responsibilities:
  • Handle inbound calls, managing both sales and service inquiries.
  • Process service requests within the client's applications system.
  • Generate sales by identifying customer needs and creating excitement about our offerings.
  • Modify, cancel, or confirm bookings as required.
  • Upsell additional products, services, and extended stays.
Key Competencies:
  • Fluent in Dutch.
  • Strong interpersonal and communication skills.
  • Team-oriented with a proactive approach to meet performance targets.
  • Natural sales ability with a customer-centric mindset.
  • Previous experience in customer service or sales.
Compensation & Benefits:
  • Health & Wellness: BUPA Life Insurance, eye test vouchers
  • Work Environment: Modern facilities with a staff room and refreshments; smart-casual dress code
  • Corporate Discounts: Gym memberships, restaurants, bars, and more
  • Holidays: 20 days per year + additional days for service (up to 5 days)

INDCP

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