Web Platform Product Owner

Are you passionate about creating exceptional digital experiences and driving customer engagement?

Our client is looking for a proactive and visionary Web Platforms Product Owner to lead the strategic planning and delivery of their web-based customer engagement platform.

Our client is a one of its kind, not-for-profit, who is very highly regarded within its particular profession! This is your opportunity to join an organisation where you can enjoy longevity in your career and thrive in a supportive culture that truly invests in staff development and talent retention.

Key details:

• Full time, permanent contract
• Hybrid working pattern – home-based combined with at least 4 times a month in beautiful HQ offices in Buckinghamshire
• Salary of up to ca £52,000 per annum

The role

In this dynamic role, you’ll work closely with other teams and key stakeholders across the organisation to shape and execute a roadmap that aligns with our client’s vision. Your mission will be to ensure our web platforms deliver outstanding functionality and a seamless customer experience, supporting current needs while driving continuous improvements.

Key responsibilities of the role include:

• Research, plan, and deliver a strategic roadmap to enhance online customer engagement.
• Collaborate with internal and external development teams using Agile/Sprint methodologies to design and implement new solutions.
• Identify customer pain points, write and prioritise user stories, and define clear acceptance criteria for testing.
• Build expert knowledge of our client’s web CMS platforms, supporting content creation, analytics, and optimal publishing processes.
• Provide training on CMS platforms, SEO best practices, and ad-hoc support for content teams.
• Ensure the technologies align with evolving business needs and support management reporting.

The ideal candidate

This Web Platform Product Owner role will suit you perfectly if you have experience with:

• Web platform related SDLC
• Hands-on website CMS and CRM platforms
• Business Analysis
• Google Analytics and web platform monitoring tools
• Applied Agile delivery principles
• Delivery of UX and UI improvements

Additionally, candidates need to have:

• A degree, or demonstrable career history and experience working in Technology (web platform) delivery management or Digital Marketing Technology field
• Proficiency in HTML and CSS.

Interested?

For a confidential conversation with FJWilson Talent, please contact Maria McNiven on #removed# or email us at #removed#

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The services advertised by FJWilson Talent Services are those of a recruitment business.

We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised.