Ventilation Internal Sales Representative

Location : Crawley

£25-30,00pa DOE / 25 + 8 days holiday / Monday to Friday (7.30-5 mon-thurs & 8-4.30pm on Friday ) / Death in service / Pension

Contact #Becky on (phone number removed) for more information

About Us:

We are a leading global distributor of air conditioning, heating and ventilation solutions with offices across the UK and Europe and one of the largest HVAC distributors in the UK .Our innovative products and services are designed to enhance indoor air quality, energy efficiency, and overall comfort for residential, commercial, and industrial applications. With a strong presence in many countries, we are committed to delivering excellence and sustainable solutions to our customers

We are seeking a motivated and dynamic Internal Sales Representative to join our Ventilation / Air Conditioning branch. This role is crucial in supporting our sales team, managing customer inquiries, and driving sales growth. The ideal candidate will have a solid understanding of HVAC systems, excellent communication skills, and a customer-centric approach.

Key Responsibilities:

Assist customers in selecting appropriate products based on their needs and specifications.
Process sales orders, quotes, and invoices accurately and efficiently.
Maintain and update customer records in the CRM system.
Track and manage sales leads, ensuring timely follow-up and conversion.
Develop and maintain a thorough understanding of the company's ventilation products and services.
Stay updated on industry trends, new products, and competitor offerings.
Collaborate with the external sales team to develop and implement sales strategies.
Prepare and deliver sales presentations and product demonstrations.
Assist in the preparation of sales reports and forecasts.
Build and maintain strong relationships with existing and potential customers.
Address and resolve customer complaints and issues in a timely and professional manner.
Gather customer feedback and provide insights to improve products and services.
Participate in marketing campaigns and promotional activities.
Assist in the creation of marketing materials and content related to ventilation products.
Represent the company at trade shows, exhibitions, and industry events.Experience

Proven experience in the Ventilation, Air Conditioning or Building Service industry in a sales role
Excellent communication and interpersonal skills.
Proficient in Microsoft Office Suite and CRM software.
· Strong organizational and multitasking abilities