Resident Liaison Officer Required

Job Type: Contract

Start date: Immediate

Industry: Property Services

Location: Manchester

Pay Rate: £14.42 - £16.16

JOB DESCRIPTION:

Resident Liaison Officer required for a large and established property maintenance business to work on a project in Chester. Our client is looking for an experienced Resident Liaison Officer to join their team. This will be a 3 monthly temporary role initially.

Working hours are 8am - 4.30pm. Monday - Friday.

Daily responsibilities will include:

Liaising with residents , Scheme Manager and client
Completing social value events
Collating customer satisfaction surveys
Monitor and resolve resident's complaints.
Work closely with our Site Project Manager to ensure a proper communication bridge
Conflict resolution

Requirements for the role

2 + Previous RLO experience
Good customer care skills

Hourly rate for this role is £14.42 - £16.16 per hour. If interested, please send your CV or call Jess on (phone number removed).

Key terms: Liaison Officer, TLO, CLO, Construction, Manchester, North West, Customer Care