Location:  London/Remote with occasional travel to company meetings

Salary:   £26,000 plus commission + excellent benefits

Job Type: Permanent, full-time

About Us   

Barbour EHS is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance. Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities.

We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment. 

About the role  

We are looking for someone to work with our brilliant Account Management team to make existing client calls from our data in Salesforce. This will be a mixture of booking appointments for the team, chasing POs and outstanding invoices, and re-engaging lost customers.

Ideally, we’re looking for someone who already has experience in dealing with clients and building relationships.

Key Duties

• To make outgoing calls and answer incoming calls
• Ensure qualified appointments are booked for our Account Managers
• To cleanse and update data on Salesforce
• To fully understand and convey the features and benefits of products and services after training
• To support the team by dealing with general account enquiries
• To investigate accounts to ensure you understand what they subscribe to and why before making calls
• Using our technical support tool to run user statistics
• Calling clients for Purchase Orders and chase overdue invoices
• Making contact with lost clients to re-engage them

Essential  

• 1-2 years’ experience in a similar role
• Fantastic communication skills and the ability to overcome objections
• Confident manner in dealing with clients
• High attention to detail 
• Self-motivation and autonomy
• Ability to work independently and as part of a team
• Good written skills 
• Good organisational skills 
• Good use of Outlook

Desired 

• Salesforce experience

Why join Barbour EHS? 

People are at the heart of everything we do. By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division. It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way. 

Our clients expect the best from us, and we expect the same from our colleagues. This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life. 

Benefits: 

• 25 days’ annual leave plus bank holidays 
• Contributory pension scheme  
• Voluntary private medical  
• Simply health care plan 
• Gym and retail discounts 
• Cycle to work scheme 
• Quarterly charity days 
• Religious holiday swap 
• Employee assistance programme 
• Life learning – online learning materials  
• Support with professional membership costs 

INDLS