Location: Hinckley, Leicestershire

Reporting to : Operations Manager

Hours of Work - 40hrs/week - Mon-Fri - 9am - 7pm (flexible working pattern, 3 days in the office, 2 days remote)

Salary - £24k+ subject to experience and uncapped commission.

Welcome to Scout Financial Services - we are on a mission to become a leading player in the UK mortgage sector. We aim to be the trusted broker of choice, helping customers achieve their property goals by proudly providing a lifetime of financial advice.

As a Mortgage Administrator in this growing Fintech company, you will be supporting a team of mortgage brokers and will be responsible for case progression from application to completion. You will liaise with customers, lenders, estate agents, solicitors, and brokers within the customer journey to ensure a smooth transaction.

You will have the opportunity to increase your earnings by selling Buildings and Contents policies, surveys, solicitors, obtaining five-star reviews on Trustpilot and re-booking clients for protection reviews that lead to sales. You will also have the opportunity of learning and developing towards a future career as a mortgage broker.

The Role

Daily liaison with the brokers within in your team

Submit any new business to the lenders in an efficient, timely and accurate way

Working closely between lender, broker & customer to achieve a speedy mortgage offer

Be a key point of contact for customers once an application has been made to assist with the updates on case progression

To assist in taking potential broker fees/valuations fees for applications via online payment system

Accurately capture and record information, ensuring all records are kept up to date regarding applications submitted

Sell and apply for Buildings & Contents (B&C) policies for clients introduced to Scout
About You

Confident and professional communication skills, including verbal and written

Ability to work both individually and collaboratively to achieve agreed targets

Strong organisational skills

Excellent eye and attention to detail

Strong time management skills

Confidence and ability to pitch, present and close for winning B&C business

In depth understanding of the mortgage application process, and how to progress a case from application to offer

Experience with multi-lender packaging preferable

Experience with Mortgage Advice Bureau systems and requirements desirable but not essential.
Life at Scout

Dedicated training and development - to shape and support your career 

Service discounts - for you, your family and friends!

Sickness & mental health support - to provide you with peace of mind

Refer-a-friend bonus scheme - if you recommend us as a place to work

Hybrid working - to support flexibility

Wellbeing discounts - across food, retail and travel

Generous holiday allowance - to switch off and relax

Performance bonus' - to increase earning potential

Company socials - to get away from the everyday and celebrate our successes
We're looking for talented and driven individuals to join us and help us achieve our goals. If you're passionate about making a positive impact and want to be part of a dynamic, flexible and fast-paced team, we want to hear from you.

Full remote positions will be considered depending on experience and location