Job Title: Credit Controller
Location: London/Remote
Start Date: September
Job Type: Contract

My client is a market leading Media company is looking for a credit controller to assist up until December.

Skills and Experience

• Strong written and verbal communication skills, including active listening for alerting customers of non-payment, determining reasons for non-payment and explaining payment options in simple terms
• Diplomacy for discussing sensitive matters tactfully
• Negotiation skills for convincing customers to meet their financial commitments
• Conflict resolution for calming hostile non-paying customers
• Bookkeeping and numeracy for determining outstanding payments and appropriate payment instalments
• Ability to work autonomously and collaboratively in a fast-paced environment.
• Sound knowledge of financial regulations and practices.
• Significant experience within an Accounts Receivable role/Proven experience and understanding of AR (allocating cash and chasing)
• Exceptional attention to detail, with the ability to handle large volumes of data accurately and efficiently
• Methodical approach to day to day, monthly and annual tasks and an eye for detail
• Apply understanding of assigned accounting processes to identify gaps and propose continuous improvement measures
• Proactively seeks feedback from fellow team members and other internal and external customers, and uses this to inform future delivery of services.

Competencies required for this role include:

• Financial Knowledge: A strong understanding of accounting principles, credit terms, and financial analysis is essential for evaluating creditworthiness, setting credit limits, and managing outstanding debts.
• Communication Skills: Effective communication is key when dealing with customers, clients, and internal stakeholders. You must be able to communicate clearly and assertively, especially when discussing payment terms and resolving disputes.
• Relationship Management: Building and maintaining positive relationships with customers is crucial for successful debt recovery. A credit controller needs to be diplomatic, customer-oriented, and empathetic when dealing with clients facing financial difficulties.
• Negotiation Skills: You'll often need to negotiate payment plans or settlements with clients. Strong negotiation skills can help you reach mutually beneficial agreements that ensure timely payments.
• Analytical Abilities: Being able to analyze financial data and credit reports will aid you in making informed decisions about credit extensions and assessing risk.
• Problem-Solving: Credit controllers encounter various challenges, such as late payments or disputed invoices. Being a skilled problem solver will help you find solutions and navigate difficult situations.
• Time Management: Managing multiple accounts and deadlines requires excellent time management skills to prioritize tasks effectively.
• Attention to Detail: Accurate data entry and attention to detail are crucial to avoiding errors in invoicing and maintaining clean financial records.
• Knowledge of Legal and Regulatory Framework: Familiarity with relevant laws and regulations related to debt collection and credit management is essential to ensure compliance and avoid legal issues.
• Resilience and Patience: Debt collection can be challenging and sometimes emotionally charged. Being resilient and patient will help you handle difficult situations with professionalism.
• Computer Literacy: Proficiency in using accounting software, customer relationship management (CRM) tools, and Microsoft Excel is often necessary for efficiently managing credit-related tasks.
• Continuous Learning: The credit industry is constantly evolving, so staying up-to-date with industry trends and best practices will help you remain effective in your role.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.

Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.