Senior IT Systems Analyst
Permanent
Remote

Our client is looking for a Senior IT System Analyst to become a key team member of their team working primarily on various clinical systems.
This role will have a heavy involvement in RPA and Power Apps.

You will lead on specific IT projects and be ready to be hands on to offer configuration (1st/2nd line support) on key IT applications for corporate teams, mainly focusing on Power apps and various CRMs.
Work on IT projects, leading on analysis, configuration, change, test and on application/hardware projects as needed, as apt leading on smaller manageable projects to deliver change.
You will be a visible team lead, in a matrix management setting offer hands-on configuration support across key IT applications, including AD, telephony, CRM and IT reporting tools.
Skills and Experience:

Experience in RPA and Power apps
Microsoft Certified: Power Platform Fundamentals
Strong Office 365 skills
CRM administration and change planning/control.
Experience delivering IT support /operations or project change, in a hands-on role, capturing and delivering on business needs with internal and external suppliers.
Proven ability to offer functional advice on how to use key business applications
Proven knowledge of problem-solving working in an operational support environment, triaging tickets and working to resolve problems to reduce further incidents.
Working experience in an ITIL environment