Part Time Hybrid Customer Care Advisor - 3 days per week | Burscough | Salary: £14,273 (£11.44ph) + BenefitsHours of Work: 3 days per week, Monday - Wednesday - 2 Shifts 12pm - 8pm and 11am - 7pm

Our client is an exciting northern brand who have an opportunity like no other, a brand experiencing growth and big moves! They are actively recruiting talented individuals to join an existing customer service team based at their HQ in Burscough. If you're ready to make your mark in a forward-thinking company and thrive in a collaborative environment, we want to hear from you.Responsibilities for a Customer Care Advisor (but not limited to):

• As a Customer Care Advisor, your primary responsibility is to meet the specific needs of each customer, dealing with enquiries via email, live chat and social media channels.
• Your tasks include ensuring customers are well-informed, promptly processing customer orders, and chasing deliveries on behalf of the customer.
• Processing refunds and credits.

• 22 days + your birthday off + bank holidays
• Free onsite parking
• Hybrid working - 1 was in the office and 2 working from home

• Excellent administrative skills
• High level of attention to detail
• High-level of organisational and planning skills with the ability to manage conflicting and competing demands effectively
• Competent in using MS Office packages; Word/ Excel/ Outlook etc.
• Self-motivated and committed to excellence
• Professional and customer focussed
• Reliable and trustworthy
• Calm under pressure and patient
• Ability to work as part of a team

BBBH32296