Location: AIR Wakefield
Reporting to the Director of Business Support, you will act as the first point of contact for all visitors and callers to AIR Wakefield. You will provide outstanding customer service by ensuring all queries are answered promptly and relevant departments are updated accordingly.

Key Responsibilities:

• Working front of house, meeting and greeting customers
• Announcing clients as necessary
• Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs
• Assisting with a variety of administrative tasks including taking notes and making travel plans
• Preparing meeting and training rooms
• Answering the telephone in a professional manner, and routing calls as necessary
• Assisting colleagues with administrative tasks
• Performing ad-hoc administrative duties
• Sorting and distributing mail
• Provide excellent customer service
• Ensuring the safety of employees and visitors in the event of emergencies
• Completing and recording weekly Health and Safety checks
• Undertake additional responsibilities and tasks as required

Qualifications & Experience:

* Microsoft Office experience essential with good numeracy and literacy skills

Key Skills & Abilities:
• Ability to handle conflicting workloads and to work under pressure
• An excellent telephone manner with the ability to communicate effectively at all levels delivering flawless customer service at all times
• Ability to develop effective relations with key stakeholders including senior management, customers, staff teams and clients
• Ability to set and achieve targets via effective engagement with stakeholder groups

What we offer:
At AIR, we offer a comprehensive benefits package to support our employees' well-being and professional development, including flexible work arrangements, , company bonus, maternity and paternity leave, pension plan, training support, and various wellness initiatives.

About AIR:
Established 2023, Automated Industrial Robotics Inc from Los Angeles, USA and funded by ARES Management private equity group, AIR is a trusted automation partner empowering our customers to innovate, produce and scale through technology-enabled manufacturing. Our five-hundred-person world-class team operates across 350,000 sq ft of advanced manufacturing space in four facilities spanning America and Europe. With centralized engineering, technology and support, we deliver transformative automation solutions that increase quality, production and efficiency