Administrator/Receptionist

Circa £25,000 depending on experience

Sheffield, o ffice-based role

Benefits:

• Holidays that grow with you - 20 days + 8 bank holidays + 4 extra bank holidays!
• Recognition & rewards - Service awards & regular appreciation
• Wellbeing matters - Westfield Health scheme
• Financial security - Pension scheme
• Work-life balance - Early finish on Fridays & 36.5 hour week
• Career growth - Development opportunities & training support
• A team that socialises - Christmas and Summer events

A well-established firm of Chartered Accountants with a small, friendly team environment, is looking to add to their team due to internal promotion. With a forward-thinking leadership team, the firm have a reputation for commercial focus and a personal approach to clients, whether sole traders or larger businesses.

This is more than just an admin role - you’ll be the first point of contact for clients, setting the tone for their experience with the company. Whether you’re greeting visitors with a warm welcome or supporting the accountants and partners behind the scenes, your role is key to ensuring smooth day-to-day operations.

The Administrator role also covers the front of house Reception, ensuring a warm and welcoming first impression and an opportunity to become an integral part of a friendly, professional organisation.

Front of house duties:

• Meeting & greeting clients and visitors, welcoming them to the building
• Setting up and clearing down meeting rooms
• First point of contact for initial telephone and email enquiries - dealing with these in a welcoming manner and directing appropriately

Administrative Support duties:

• Supporting the Accountants and Partners with all admin tasks
• Taking and distributing meeting minutes
• Filing documents with HMRC
• Setting up new client enquiry files
• Completing new client onboarding tasks
• Filing and recording documents
• Following strict company-wide workflow procedures
• Using IRIS system to update files

Experience required:

• Administrative and/or reception experience within an accountancy firm or similar industry across the bookkeeping, tax planning, business management, and auditing departments.
• Strong communication skills - especially face to face.
• Willingness to learn and develop
• Organised approach to work, able to prioritise and meet deadlines
• Understanding of the need for confidentiality