Complaints Administrator wanted for central Southampton location!

Your role as a Complaints Administrator will include:

Managing complaints
Supporting administration
Action and resolve customer complaints
Investigate and gather information
Communicate solutions clearly
Maintain detailed records
Ensure compliance with regulations
Generate complaint reportsWhat You Bring:

Strong Complaints background
Customer Service
Strong communication and analytical skills
Attention to detail and organisational abilities
Proficiency in MS Office and CRM systemsIf you are a strong customer focused administrator with experience on the telephone you could be the perfect candidate!

Fixed term contract
6 months
Potential to extend

Administrator / Customer Service

£27,000

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job