Housing Advisor
Location: Ealing
Salary: £32,000
Ingeus are currently looking for a Housing Advisor to provide participants on Restart with informed support, appropriate information and specialist advice to progress positive actions regarding their housing situation, allowing them to focus on getting back into Employment.
You will offer advice, advocacy and direct intervention to participants on the Restart programme who are experiencing problems relating to their housing situation.
What you'll be doing as the Housing Advisor:
- Providing confidential advice and support to participants referred to them.
- Liaison with third parties, as appropriate, including Local Authorities, DWP, Job Centre Plus, landlords, Mortgage companies etc. on behalf of the participant regarding arrears, repayment and other housing related issues.
- Managing a caseload and supporting each individual in adhering to agreed actions to improve their housing situation including regularly reviewing progress.
- Keeping up to date with legislation, policies and procedures relating to casework and attending relevant subject based training, briefings and networking events with relevant agencies.
- Organising informative workshops and briefings for participants.
To be the Housing Advisor you will have;
- Recent experience of providing face-to-face housing advice
- Knowledge of various housing issues that affect those at risk of homelessness
- Experience of engagement with external organisations such as, landlords, local authorities, finance companies and other bodies
- Experience of working in an outcomes / target based environment.
The Restart Scheme is a specially designed programmed which gives participants who have been out of work for 9 plus months, intensive and tailored support to help find sustained work in their local area.
As Ingeus, we've spent time listening to our employees to build our benefits package;
- 25 days annual leave plus bank holidays with the opportunity to salary trade extra
- EAP Support programme available 24/7 with access to 6 x counselling sessions
- Private Medical Insurance
- Eyecare vouchers with help to purchase new glasses
- Life assurance
- Online discount shopping via Perks at Work
- Cycle to Work scheme
- Season ticket loan
- Up to two days each year dedicated to Community Giving (Volunteering)
- Access to Salary Finance; financial education and advice
- The opportunity to buy extra perks such as, critical Illness Cover, dental insurance
- Long service awards
If you are someone who provide participants with the best possible service , apply now. We are waiting to hear from you!
Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive.
Were purpose-led, passionate and proud to work with customers and communities to drive social change.
At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions.
We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at
Please note, should we receive suitable applications, the advert may close early.
