TEMPORARY BEAUTY ADVISOR

LUXURY BEAUTY BRAND

BLUEWATER SHOPPING CENTER

THE CANDIDATE

• Previous experience in beauty & retail- minimum 3 months
• Understanding of fragrance, beauty & cosmetics
• Well presented
• Well spoken in English
• Able to manage stress, adaptable and flexibility
• Teamworking skills
• Problem solving skills, sense of neatness and accuracy
• Full- time available (all days of the week)
• Must be available immediately 

RESPONSIBILITIES:

• Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
• Is aligned to the style and to the Brand qualitative standards during the whole sales process and after- sales
• Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level
• Receives and displays the products according to the established procedures
• Constantly maintains a tidy working place according to the Company guidelines

SALES:

• Is responsible for the sales process following the company standards
• Provides and maintains a high level of customer service
• Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation
• Takes part in the store and department meeting

CLIENT MANAGEMENT AND CRM:

• Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
• Manages claims with the supervisor support
• Turns every touch point with customers into a positive situations, always promoting Brand image
• Communicates to the Management the collected information regarding clients
• Executes the follow up of clients’ requests

PRODUCT:

• Participates to all the product presentations (of all the product categories) done in the store
• Deeply knows all products of his/her category and is promptly updated on all the product categories present in the store
• Ensures the appropriate care (cleaning, cure, replacement, etc.) of the store

THE PACKAGE: 

• Up to £13 per hour depending on experience (enhanced pay on Sundays & Bank holidays) + holiday pay + pension contributions 
• Weekly pay Methods, with immediate start and flexible hours per week
• Opportunity to develop further and be considered for permanent opportunities

Group Video Interviews are being arranged immediately – please apply as soon as possible with your CV to be booked in.

360 Talent London are a boutique recruitment firm, specialising in the high end retail & ecommerce sector. 

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