My client is seeking an experienced Customer Service Advisor to work within their maintenance department.

Main Duties and Responsibilities:

* Answering telephones, acting as first point of contact for customers

* Taking payments from customers

* Accepting deliveries

* Raising maintenance orders on our booking software

* Communicating with customers to book in repairs and maintenance calls in a timely manner ensuring our contract KPI's are met

* Organising and liaising with operatives carrying out the repairs

* Ordering of parts required for the repairs

* Writing up of invoices/SOR codes

* Covering the Gas/Plumbing service department during annual leave periods

Experience:

* Minimum 1 years experience in maintenance and repairs

We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel