Job Title: Parking Permit Officer

Hourly Rate: £17.38 per hour PAYE or £22.09 per hour Umbrella

Location: Whitechapel, London

Duration: 3-month temporary contract, with view for further extension thereafter

Working Pattern: Hybrid

We are currently recruiting for a Parking Permit Officer on behalf of our public sector client based in East London.

The successful applicant will have previous parking permit experience, ideally within a public sector or parking organisation.

Key duties:

To provide a high quality, responsive and cost-effective Parking Permits Service which meets the diverse needs of the community
To provide specialist advice to frontline staff and customers in respect of cases, parking permit schemes and general advice in relation to any other parking or highway issues
To deal with applications for any parking permits issued by the organisation
To assist in the operational efficiency of the organisation's permits schemes by maintaining an up-to-date knowledge of the permit schemes, parking policy and the worked carried out by the parking service
To undertake all aspects of permit administration, assessing and processing permit applications and taking decisions on their validity, exercising discretion where necessary, and advising applicants on the outcome in writing or over the telephone
To be responsible for accurately receipting payments, dealing with payment enquiries
Assist in carrying out audits of permit issues to ensure permits are issued in accordance with policy and procedures
To assist in the development of the organisation's parking permit schemes making suggestions for improvements, carrying out data collection, research and benchmarking

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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