Join a fast-paced scale up with an exciting USP and an amazing team! What you’ll be doingSitting in the retention tribe in this exciting company, you’ll be working to better understand customers. You’ll be helping customers who struggle to get fair car insurance, and then you’ll be helping the company to retain those customers.You’ll be using customer data to better understand when and how to best communicate with their customers; better understand who the customers are and why they’re buying from the company. You’ll be diving into the customer experience to understand the customer lifetime value, looking at marketing analysis and better understand the customer demographic by diving into trends and patterns.They’ve got a high-performance culture and amazing career opportunities while also having low egos throughout their cross functional teams. Unlike others, this insurance company prides themselves on having great customer service and an incredibly data driven environment. This company are revolutionising insurance by introducing technology driven environments into the insurance world. Want to be part of the revolution? You’ll join a mature data team and help to bridge a gap in the team during a transition of one of their main team members, you’ll be coming in to assist with the handover and fast paced work.What experience you’ll need to apply

• Several years’ experience working as a Senior Data Analyst
• Excellent DBT skills and 2+ years of hands-on experience (this is a must!)
• Strong SQL experience
• Experience with Looker
• Previous experience managing and building relationships with stakeholders
• Understanding of customer lifetime value, customer behaviour and customer retention
• Experience in start-up or scale up environments, or similar fast paced environments (such as Insurtech)
• Background working in subscription-based companies (bonus for work within retentions)
• Comfortable working in fast paced environments where they’re comfortable with fast failures and no blame
• Ideally working in an agile environment

What you’ll get in return for your experienceThey’re offering a salary of up to £90,000 for the right person, plus bonus and excellent benefits! Please note there is a requirement of two days a week in the office. What nextPlease get in touch with Tegan with an updated CV today. Don’t hesitate to call/email with any questions.