Exciting Opportunity for a Travel Consultant!

Lloyd Recruitment Services is excited to partner with an award-winning company near Haywards Heath who are in search of a Travel Consultant to join their growing team. If you're passionate about travel and have inbound customer service experience, this could be the role for you!

As a Travel Consultant, you'll assist customers with planning and booking their holidays, offer expert advice, and provide exceptional service across various channels like inbound calls, emails, and webchat.

Salary, Benefits and perks:

Competitive salary - £25,000
Private health insurance - comprehensive private medical cover
Hybrid working - 2 days in the office and 3 days working from home
Discounted gym membership
Free on-site parking
Exclusive discounts - access discounts on retail and hospitality
Generous holiday allowance - 25 days plus bank holidays, with the option to buy and sell holidays
Pension contribution
Career growth - opportunities for training, development, and career progression
Modern office facilities

Travel Consultant Key Responsibilities:

Promote and sell a variety of travel products and services, ensuring you meet customer needs and expectations
Provide expert travel advice, assisting customers with bookings, and resolving any queries through inbound calls, emails, and webchat
Continuously enhance your knowledge of destinations, packages, and travel trends to offer customers the best options
Ensure accurate booking completion and deliver a seamless customer experience every time
Collaborate with your team to uphold high service standards and share knowledge
Take ownership of your professional growth by staying updated on new products, systems, and services

What You'll Need as a Travel Consultant:

Previous experience in customer service, particularly in an inbound call centre
Excellent communication skills, both written and verbal
Passion for helping customers
Proficiency with booking systems and technology
A positive and problem-solving approach to customer enquiries

Ready to join a team that values your skills and offers fantastic benefits? Apply now!

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer