Exciting Opportunity!!

A good client of ours is looking for a Sales Administrator to join a very busy sales office based in Hoddesdon!

The role will be varied but the main responsibility of this individual will be to deal with the incoming calls and processing of the customer orders which are received via email and the telephone on to our SAP system.

Sales Administrator Responsibilities:

• Receiving and processing customer orders (via phone / email)
• Inputting orders and contracts into SAP
• Compiling daily, weekly, and monthly reports, including daily sales reports, transport reports etc.
• Basic understanding and use of EXCEL spreadsheets.
• Understanding of different product lines, price lists and knowing where/how to price based on this.
• Producing quotations.
• Liaising with key suppliers for quotes outside of the normal price lists.
• Scanning
• Receiving and making calls to customers daily. Including pro-active calls on a regular basis.
• Processing proforma payments via PayPal.
• Communicating and liaising with departments internally.
• Dealing with customers enquiries and queries by phone or email to assist and resolve issues.

Required skills:

• Very good attention to detail
• Exceptional interpersonal and customer service skills
• Knowledge on Microsoft Office suite
• Excellent written and verbal communication skills.
• Basic IT skills

Desired skills:

• Knowledge of SAP
• Experience within a similar role however, training will be provided.

Hours of Work: 8:30am - 17:30pm Monday - Friday

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