Infrastructure Manager / Technical Specialist

Location: Maidenhead

Sector: Supply Chain Technology

Our Maidenhead-based client is seeking an Infrastructure Manager / Technical Specialist to lead and maintain their highly technical environment. This role is crucial for overseeing a wide range of technologies, including Windows, Cisco, and peripheral systems, ensuring the seamless operation of critical infrastructure within a supply chain setting.

Key Responsibilities:

Infrastructure Management:

Manage and maintain the company's servers, networking, and communication systems across departments.

Oversee and ensure the optimal performance of the company's phone system.

Support and Troubleshooting:

Provide hands-on support and resolve technical issues to minimize downtime.

Deliver 24/7 support for critical systems, ensuring their constant availability and swift issue resolution.

Leadership and Strategy:

Lead and manage the IS department, motivating and supporting staff to deliver exceptional service.

Investigate and report on infrastructure improvements, developing scalable solutions to meet business needs.

Customer and Stakeholder Management:

Maintain strong relationships with internal and external stakeholders by delivering prompt, high-quality support.

Continuously review and refine support processes to enhance efficiency and customer satisfaction.

What We're Looking For:

Technical Expertise:

Proven experience with server management, networking, data centres, and communication systems.

Familiarity with technologies such as Windows and Cisco, as well as peripheral systems

Strategic Vision:

A strategic thinker capable of driving infrastructure improvements and aligning IT strategies with business objectives.

Offer:

A dynamic, hands-on role in a technically advanced environment.

The opportunity to shape and scale the company's infrastructure to meet evolving business needs.

A collaborative, team-focused atmosphere where your expertise will make a significant impact.

If you're a proactive IT professional looking to lead and innovate in a technical setting, we'd love to hear from you.

Apply now to become an integral part of our forward-thinking team