Financial Services Administrator

Job Type: Permanent
Salary: £25,000 per annum
Hours: 35 hours Mon-Fri
Location: Ellesmere Port  

This is a great opportunity to join a an established and growing international financial services company, providing a wide range of financial services in the UK and abroad who's focus is on delivering exceptional service to their clients. This is an exciting opportunity to join the Employee Benefits Division team.
This role will give you the opportunity of working within a forward-thinking and growing international financial services Company where you are not just a number but a valued and respected member of our close team.

Benefits:

Annual Leave starting at 25 days per year (plus Statutory Bank Holidays)

A day off on your Birthday!

Flexible Working options to support a work/life balance

A monetary bonus (after 5, 10, 15 and 20) years' service

Company Pension

Life Assurance / Death in Service Scheme

Income Protection Scheme

Wellbeing Support Services including EAP (Employee Assistance Programme), Virtual GP and counselling options

Supportive approach to Learning and Development opportunities with funding provided towards qualifications to help you thrive in your role

Free car parking

As The Financial Services Administrator, your responsibilities will include:

Maintain client records and our internal system

Process new business applications, joiners/ leavers / changes

Liaise with insurers and internal stakeholders

Process policy renewals

Check and process renewal data

Check quotes

Issue membership documents

Check and issue annual renewal accounts

Answer client queries and provide an excellent customer experience

Prepare reports for Senior stakeholders

Experience and skills required for this role:

Ideally you will have experience within the financial services industry

Excellent telephone skills and experience speaking with client and / or insurers and providers

Excellent communication and interpersonal skills

Self-Motivated and uses initiative

Organised and methodical with an eye for detail

Excellent written English skills and fully competent at Microsoft Word and Excel