Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the Role

An exciting opportunity had come available for a Human Resources Business Partner to join the Human Resources function at Diligenta, supporting the Phoenix Standard Life Account based in Edinburgh.

As a HR Business Partner, you will play a key role in both strategic and operational HR success. This hybrid position involves hands-on collaboration with various stakeholders and their teams to implement a people-centric agenda.

You will work across Business Operations and other support functions to ensure a cohesive approach that delivers measurable value through HR initiatives. Your efforts will help create a seamless employee experience, positioning Diligenta as an employer of choice while enhancing overall performance and resource effectiveness.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits.

What you'll be doing

• Partnering with business functions to develop and manage HR solutions that align with the Diligenta People Proposition.
• Supporting and educating the business on people matters by building trust-based relationships and understanding client needs.
• Collaborating with business functions to deliver the Diligenta People Proposition in line with corporate HR strategy and promote HR best practices.
• Coaching Line Managers to identify talent needs and optimize resource allocation for improved business performance and cost efficiency.
• Advising managers on HR policies related to recruitment, resourcing, and employee relations to mitigate risks and achieve desired outcomes.
• Providing guidance on employment law to ensure compliance in all people matters.
• Participating in HR projects and change programs, taking responsibility for specific deliverables.
• Helping embed company values and competencies to support Diligenta's culture, Employer Brand, and financial goals.
• Utilizing HR metrics to guide business decisions, identify risks, and ensure compliance with employment legislation and company policies.
• Maintaining HR tools and governance to meet regulatory requirements and provide necessary management information.
• Ensuring actions align with corporate benefits policy and budget and oversee HR administration related to pay and ratios.
• Driving employee communication and engagement initiatives to enhance productivity and performance through clear KPIs.

What we're looking for

• Proven experience of managing all Employee Lifecycle disciplines in an HR generalist role.
• Proven experience of working with business customers in a true Business Partnering model, providing direction for all people related matters
• Strong Stakeholder Management and relationship Management skills within an HR business facing role
• Thorough and up to-date understanding of current employment legislation and HR best practice.
• Proven experience of managing or supporting TUPE in and/or out exercises.
• Robust experience of leading or supporting on significant change management programmes within HR.
• Experience of working in an environment of varied terms and conditions and multi-sited operations.
• Experience of operating in a corporate driven and commercially aware HR environment.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!