Our client, a specialist in air conditioning, is currently recruiting for a Service Manager to join their expanding and forward thinking team. The Service Manager will be responsible for managing engineers and the Service Administrator.

Key Responsibilities for the Service Manager

To oversee the effective administration of the Service calendar, ensuring that the Service Coordinator books and allocates works in an efficient and logistical manner.
Act as the dedicated account manager for allocated sites, scheduling proactive maintenance visits, remedial works and call outs as appropriate.
Provide proactive feedback to allocated sites, advising on recommended upgrade works to extend the life and improve efficiency of their system.
Attend reactive client calls and meetings as required.
Proactively arrange key account check-ins and proactive reporting on status of contract and outstanding works while building relationships with stakeholders.
Process quotations, invoices and purchase orders and using the company using the company accounts software.
Quality check engineering reports following attendance to allocated sites, issuing copies to clients promptly.
Track contract billing on Maintenance balance sheet ensuring renewals are managed 90-days prior to expiration.Key Experience for the Service Manager

Previous experience of managing a team.
Experience in HVAC sector, FM or Contract management is required.
Experience dealing with a range of stakeholders with a diplomatic and professional approach.
Strong IT skills and experience of using accounting software is preferable.Please apply as directed