We are looking for a proactive and experienced Operations and Infrastructure Team Leader with a solid technical background in Linux or Windows systems, VMWare, and a passion for transitioning teams to cloud environments, DevOps, and automation. In this role, you will manage a small team, ensuring effective day-to-day operations while driving strategic projects in cloud migration and infrastructure automation. You'll use your leadership skills to mentor and develop team members through appraisals, hands-on guidance, and collaborative planning.
Key Responsibilities:
- Team Leadership: Lead and mentor a small team of operations and infrastructure specialists, conducting regular staff appraisals and fostering an environment of continuous growth and improvement.
- Infrastructure Management: Oversee the management and support of on-premises infrastructure, including Linux or Windows environments and VMWare virtualisation platforms, ensuring reliability, security, and performance.
- Cloud Transition: Lead the team in transitioning to cloud platforms, working to adopt scalable, resilient, and secure cloud solutions that support the company's business goals.
- DevOps and Automation: Drive the adoption of DevOps methodologies and tools, including automation frameworks such as Ansible, Terraform, Puppet, or Chef, to enhance infrastructure management and configuration.
- Kubernetes and Containerisation: Support the team in implementing Kubernetes and containerisation for streamlined application deployment and scaling, improving overall efficiency.
- Operational Planning: Develop and implement strategic plans for infrastructure improvements and automation initiatives, ensuring alignment with organisational objectives.
- Performance Monitoring and Troubleshooting: Oversee the monitoring and resolution of operational issues, maintaining uptime and reliability while ensuring rapid incident response and root-cause analysis.
- Collaboration and Communication: Work closely with other departments, including software development and security, to align infrastructure operations with the broader organisational strategy.
- Process Improvement: Identify and implement best practices for operations, infrastructure management, and DevOps adoption, with a focus on continuous improvement.
Key Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Proven experience in a technical leadership role within operations or infrastructure, ideally leading a small team.
- Strong background in either Linux or Windows server environments, with hands-on experience in VMWare virtualisation.
- Demonstrated experience in transitioning on-premises infrastructure to cloud solutions, preferably AWS, Azure, or GCP.
- Knowledge of DevOps practices and automation tools (eg, Ansible, Terraform, Puppet, Chef).
- Experience with Kubernetes and containerisation for modern infrastructure management.
- Excellent leadership and communication skills, with a proven record of mentoring team members and conducting effective appraisals.
- Strong problem-solving skills and a collaborative mindset.
Preferred Skills:
- Certification in cloud technologies (AWS, Azure, GCP) or DevOps methodologies.
- Familiarity with CI/CD pipelines and related tools (eg, Jenkins, GitLab).
- Knowledge of ITIL or similar operational frameworks.