Field-Based Technical Support / Paint Technician (Remote Field-Based) ideally you will located near to Bristol / locations ideal for covering M5 corridor, SW.
£40,000 - £44,000 + Car + Benefits
Are you passionate about paint and providing exceptional service?
This is an exciting opportunity to join the Technical Team of a major paint brand specialising in automotive, commercial, and industrial applications, your primary responsibility is to provide on-site technical assistance, guidance, and product support to clients in these sectors.
You will play a crucial role in ensuring the successful application, troubleshooting, and optimisation of the brand's paint products, fostering customer satisfaction and loyalty. Working directly with clients, you will address their specific needs and challenges, while collaborating with internal teams to relay valuable feedback and contribute to product improvement.
Responsibilities:
* Visit client locations within the automotive, commercial, and industrial sectors to provide hands-on technical support, guidance, and training related to the use and application of the brand's paint products
* Provide technical guidance and expertise on product selection, application techniques, and troubleshooting to end users and distribution partners.
* Conduct on-site visits to job sites and distribution locations to assess paint-related issues, offer solutions, and ensure customer satisfaction.
* Deliver product training sessions to customers, including painters, contractors, and sales teams, to enhance their understanding of our paint products and application processes.
* Collaborate closely with the sales team to identify opportunities for product improvement, new product development, and customer-specific solutions.
* Stay up-to-date with industry trends, product innovations, and best practices
* Maintain accurate records of customer interactions, technical support provided, and product feedback to inform future decision-making processes.
Qualifications:
* Previous experience in the paint industry, preferably as an experienced paint technician, applicator, or in a similar technical role.
* Strong knowledge of paint products, application techniques, surface preparation, and troubleshooting.
* Excellent communication and interpersonal skills, with the ability to effectively convey technical information to diverse audiences.
* Self-motivated and independent, with the ability to work remotely and manage a designated territory efficiently.
* Willingness to travel regularly within the assigned territory and occasionally attend regional/national meetings or training sessions.
* Valid driver's licence
Benefits
* Remote
* 33 days Holiday per year (including Bank Holidays)
* Pension Scheme
* Private Health
* Free Parking
INDCP