Position: Service Coordinator (Part-time)

Location: Stockport

Salary: £Negotiable

The Company: Engineering

The Role:

* Reporting to the Service Director you will be responsible for the following activities:

* Scheduling installation works

* Facilitating and scheduling service visits and communicating with clients and staff to ensure visits are successful

* Completing after visit functions to ensure reporting and invoicing is delivered in a timely manner

* Ensure that Service Engineers have sufficient supplies and are correctly qualified to perform the service visits safely

* Answering customers' questions and liaising with Production, Technical & Aftercare teams so requests are processed efficiently.

* Creating and issuing Risk and Method Statements (RAMS)

Requirements:

* Must have experience in a Sales Administration role, ideally within a manufacturing or engineering organisation

* You should have proven experience within a similar service role, taking responsibility for the customer within the company

* Experience in working with a CRM system

* Self-motivated with the ability to use own initiative

* Able to work to tight deadlines

* Excellent attention to detail

* Well organised with working with a calendar booking system

* Customer focused and wanting to solve customer problems