Rental AdministratorLocation: TiptonSalary: Up to £26kWe are looking for an experienced administrator to join our team, you will be reporting to the Rental Supervisor and assist with administration for the rentals team. This is a brand-new position that would really suit someone that has worked within rental hire previously.Within this role, your main tasks will be:

• Ensuring operation of the FFR is active, being available to take calls at the desk.
• Deal with all customers and colleagues in a professional & timely manner via phone and email.
• Complete the process from lead to order to off hire with customers on rental enquiries.
• Maintain the Protean systems and keep them accurate with the rental fleet changes.
• Assist business development managers with hires.
• Work closely with the hire engineers in the workshop to ensure lead times are met.
• Ensure all invoicing is done each month and resolve any queries in a timely manner.
• Liaise with our 3rd party transport company to book deliveries and collections.
• Assist with frequent stock takes on trucks, batteries, chargers, and masts.
• To undertake this role in compliance with Health and Safety requirements.
• Whilst the above responsibilities outline the main functions of this position, management may from time to time, ask you to undertake other duties commensurate with the salary for this position.

A little bit about you :

• The following attributes are considered essential to this post:
• Have experience of working with customers.
• Have exceptional administration skills.
• Be a motivated and hardworking individual with a sales bias who has a desire to learn and wants to strive to improve the rental side of the business both economically and commercially.
• Be professional, always provide a good customer service and build / maintain good relationships with customers.
• Work well under pressure and used to a fast-paced working environment to meet deadlines.
• Have excellent interpersonal skills and be integrative with other departments and colleagues in the workplace.
• Be organized, good with prioritizing and follow the correct procedures in the company.
• Demonstrable sound decision-making and negotiation skills.
• Good listening skills and be creative with ideas.
• Able to take direction from management.
• Be able to work on own initiative.
• Willingness to be flexible to help the Company meet challenging demands.
• Good attention to detail whilst maintaining a sense of the bigger picture.
• Self-motivated.
• Work effectively as a team player.

Working Hours: 08.30 am to 5.00 pmMonday to Friday