SCHEDULING ASSISTANT

LOCATION: Swindon

SALARY: £22,308 (£11.44 per hour)

JOB TYPE: Monday to Friday 37.5 hours a week (Temporary)

Principle Accountabilities

Role Purpose

As Scheduling Advisor and first point of contact for both internal and external enquires, you will co-ordinate, plan and monitor the workload of our professional field based staff to ensure an efficient flow in line with company standards and targets.

Duties & Responsibilities

* Confirming resource availability to meet daily schedule capacity requirements whilst liaising with other departments and head office staff

* Demonstrating adherence to confidentiality and data protection legislation whilst recording sensitive patient information

* Maintaining computerised records ensuring high level of accuracy achieved at all times

* Accurately completing company documentation and forwarding to external partners

* Dealing with internal and external queries and requests using own initiative

Experience Required

* Good customer service skills, committing to company belief of 'always do what is right for the client'

* Positive 'can do' attitude, with a desire to exceed internal/external client expectations

* Strong problem solving skills

* Ability to build business relationships with partner organisations

* Confident about working in a role where your actions influence others

* Good IT/literacy and attention to detail

* Strong time management skills, ability to take responsibility for and prioritise own workload

* Ability to achieve high standards at all times and have ability to think on your feet