Are you an experienced Residential Facilities Manager looking to join a rapidly growing, highly reputable company? Then, this may be the role for you!
Our client is a forward-thinking independent lettings and asset management provider that is growing in the London property market. With a talented, hard-working and high-performance team, the business is building a reputation based on the delivery of top-quality service for all its’ clients.
This is a very exciting time to join the company, as in the coming months the business embarks on the next chapter of its growth story with a rapidly expanding strategy into the institutional Build to Rent and Co-Living sectors. To support this, they are looking to expand their Facility Management team to help strengthen their award-winning service; and this is where you come in!
This role is crucial in overseeing the efficient management and maintenance of residential properties within a specific block or complex. You will be responsible for ensuring a high standard of living for residents and maintaining the value of the properties under management.
If you are a motivated and experienced property professional with a passion for the sector, and have prior experience in a similar role, please get in touch today!
Responsibilities will include:
• Preparing, tendering and managing a wide range of contracts, including cleaning, grounds maintenance, pest control, M&E, fire systems and waste disposal etc.
• Managing and coordinating a network of contractors to ensure the seamless delivery of our reactive maintenance and statutory compliance programs. Through strategic oversight and collaboration, you'll guarantee the company’s ongoing functionality and adherence to all legal regulations
• Evaluating existing contractual relationships and ensuring that the service provided by contractors, is in line with the agreed specification. Ensuring that any shortcomings in service delivery are dealt with swiftly
• Ensuring compliance with all legal and statutory requirements, including Health and Safety for all of the buildings which you are responsible for. Ensuring that high site standards, in respect of cleaning, repair and presentation are achieved and maintained at all times, within property budgets
• Ensuring that the Operation Reporting System for Health and Safety is up to date and complete at all times
• Ensuring that high site standards, in respect of cleaning, repair and presentation are achieved and maintained at all times, within property budgets
• Assisting in the preparation of the annual budgets by completing a 1st draft with explanatory notes detailing your recommendations and financial requests to ensure the CRM is aware of all operational needs for each managed property
• Undertaking regular site visit to review
• Assisting the mobilisation and demobilisation of properties within allocation
• Inspecting all properties on a regular basis
• Approval of works and supplier invoices within agreed deadlines
• Attending client meetings and providing feedback in regard to the property maintenance / compliance
• Arranging Risk Assessments and ensuring actions raised are dealt with in a timely manner.
Personal specification:
• At least a minimum of 2 years of experience in a facilities management role, with a minimum of 4 years in property
• A successful track record in residential property management or a similar field
• Proficiency in property management software
• NEBOSH qualification is preferable
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Confident communicator
• Ability to be resourceful and able to research, gather and distribute information as necessary
• Ability to multi-task by employing effective time management strategies
• Strong dedication to the job and company
• Ability to work calmly and professionally under pressure, meet set deadlines, and pay meticulous attention to detail
• Collaborative approach, proactive, curious, and open minded to new ideas and work methods.
The salary on offer will be c. £55,000.
