Summary
About the Department

The Giving Team, based in the Giving Directorate, aims to serve churches and dioceses by helping them grow giving and generosity. The Digital Giving Team is part of the Giving Team and has a specific remit for growing giving and generosity through online and contactless giving.

What you'll be doing

As Digital Giving Project Officer, you will support the National Digital Giving Manager in providing impactful projects and high-quality support to churches and dioceses in relation to online and contactless giving.

Your main responsibilities will include:

• Project management/support, ensuring smooth project delivery and implementing new processes where required.
• Management of the digital giving support desk, ensuring queries are responded to effectively and in a timely manner.
• Monitoring the volume and type of queries coming into the support desk in order to produce reports.
• Improving and maintaining the digital giving pages on the Church of England website.
• Maintaining up-to-date and accurate digital giving support materials and templates, creating new resources as required.

About You

The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role.

To be successful in this role, you will have:

• Good practical understanding of information systems and applications
• Experience of creating training resources and delivering training
• Proven use of Microsoft Word, Teams, Outlook, Excel, SharePoint and Canva
• Excellent project administration skills, with proven experience of delivering project support
• Accuracy and attention to detail
• Ability to communicate to large groups and key stakeholders clearly, both verbally and in writing
• Flexible and organised approach to work

For a full person specification, please see attached job description.

Interviews will be taking pace on 11 December 2024 in our office in Westminster.